Privacy Policy
Last updated: June 2026
This Privacy Policy describes how Novexa Commerce LLC ("Cauora", "we", "us", or "our") collects, uses, and shares information when you use our website at cauora.com. This public preview does not process payments yet.
Information We Collect
When you interact with our website or contact us, we may collect:
- Name and email address
- Shipping or billing details if you provide them for an order inquiry
- Payment information only after checkout is enabled, processed by a payment provider; we do not plan to store card numbers
- Order history and preferences when ordering is available
- Usage data such as pages visited and time spent, if analytics are enabled
How We Use Your Information
- To process and fulfill your orders
- To send order confirmation and shipping updates
- To respond to your questions and support requests
- To send promotional emails if you opt in (you may unsubscribe at any time)
- To improve our website and product offerings
Sharing Your Information
We do not sell personal information. We may share your data with:
- Shipping carriers — to deliver your order
- Payment processors — to handle transactions securely
- Service providers — who assist with email delivery or site operations, under confidentiality obligations
- Legal authorities — if required by law
Cookies
Our website uses essential cookies to keep your shopping session active and remember your preferences. We may also use anonymous analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as expected.
Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, email us at [email protected].
Data Retention
We retain order and customer data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to any legal retention requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect any changes. We encourage you to review this page periodically.
Contact
For privacy-related questions, contact Novexa Commerce LLC at [email protected].